Meeting documents
Corporate Scrutiny Sub-Committee (DCC)
Monday 22 November 2004
Meeting: Corporate Scrutiny Sub-Committee (County Hall, Durham - Committee Room 1a - 22/11/2004 10:00:00 AM)
Item: A6 Performance Management Report
SECTION 1
EFFECTIVE CORPORATE MANAGEMENT
Strategic Objectives
- To promote community involvement and ensure that the aims and actions of the Council are effectively presented and communicated
- To take a leading role in building and supporting partnerships to deliver better services
- To promote economic, social and environmental well being in the planning and development of services to meet strategic and community needs
- To ensure economy, efficiency and effectiveness in the management of the Council's resources
- To continually improve the delivery of high quality services and implement innovative solutions to meet changing local needs and community aspirations
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This section summarises improving performance and those areas where improvement is most needed. Full details of progress at the half-year point for all relevant performance indicators is contained in Table 1.
Overall, performance of indicators supporting this objective is a mixture of slight improvements and slight deteriorations. Of particular note is:
BV8 % of invoices for commercial goods & services which were paid by the authority within 30 days . The first quarter improvement of more than 1% has not been maintained in the second and performance has dropped back by 0.99%. Performance at less than 90% is well below the annual target for 2004/05 of 95%.
BV11a % of top 5% earners that are women. Improved first quarter performance against this indicator has further enhanced in the second with the annual 2004/05 target being slightly exceeded at this point.
BV11b % of top 5% of earners from black and minority ethnic communities. At this point in the year performance exceeds the annual target.
BV15 % of employees retiring on grounds of ill health as a % of the total workforce. Much improved performance since the baseline of 2000/01 has been further improved this year so far. Performance is on track to achieve its 2004/05 target.
BV156 % of the authority’s buildings open to the public in which all public areas are suitable for and accessible to disabled people. Improved performance in the second quarter is encouraging although at 28.1% this falls short of the 35% target for 2004/05.
BV157 The number of types of interactions that are enabled for electronic delivery as a % of the types of interactions that are legally permissible for electronic delivery. Performance has improved in the second quarter although remains short of the 95% target for 2004/05. Only with sustained improvements in this area will the 100% target for 2005/06 be achieved.
TO VIEW TABLES PLEASE REFER TO HARD COPIES LOCATED IN CORPORATE SERVICES AND THE COUNTY RECORD OFFICE
Attachments