Agenda and minutes

Corporate Issues Overview and Scrutiny Committee - Monday 25 November 2013 9.30 am

Venue: Committee Room 2 - County Hall. View directions

Contact: Lucy Stephenson 03000 269712

Items
No.	Item
1.	Apologies. Minutes: View the minutes text for item 1.
2.	Substitute Members. Minutes: View the minutes text for item 2.
3.	Minutes of the meeting held 14 October 2013. PDF 79 KB Minutes: View the minutes text for item 3.
4.	Declarations of Interest, if any. Minutes: View the minutes text for item 4.
5.	Report on the Council's use of powers under the Regulation of Investigatory Powers Act 2000 - Quarter 2 2013/14 PDF 111 KB Report of the Head of Legal and Democratic Services. Minutes: View the minutes text for item 5.
6.	Review of Sustainable Community Strategy (SCS), Council Plan and Service Plans PDF 558 KB Report of the Assistant Chief Executive. Minutes: View the minutes text for item 6.
7.	Quarter 2 2013/14 Performance Management Report PDF 180 KB Report of the Assistant Chief Executive. Minutes: View the minutes text for item 7.
8.	Customer Feedback: Complaints, Compliments and Suggestions - Quarter 2 Report 2013/14 PDF 116 KB Report of the Corporate Director Neighbourhood Services. Additional documents: Overview and Scrutiny Customer Feedback Report Q2 2013-14 final , item 8. PDF 1 MB Minutes: View the minutes text for item 8.
9.	Children and Adults Services Annual Representations Report 2012/13 PDF 221 KB Report of the Corporate Director, Children and Adults Services. Additional documents: Representations Annual Report 12-13 FINAL , item 9. PDF 432 KB Minutes: View the minutes text for item 9.
10.	Quarter 2 Revenue and Capital Outturn 2013/14. PDF 167 KB (i) Report of the Assistant Chief Executive. (ii) Report of the Corporate Director Resources. Additional documents: RES - Quarter 2 Revenue and Capital Forecast Outturn 2013-14 , item 10. PDF 194 KB Minutes: View the minutes text for item 10.
11.	Customer First Strategy - Proposed Corporate Issues OSC Task and Finish Group PDF 121 KB Joint Report of the Assistant Chief Executive and Corporate Director of Neighbourhood Services. Additional documents: Customer First ToR Nov 2013 , item 11. PDF 79 KB Minutes: View the minutes text for item 11.
12.	Such other business as, in the opinion of the Chairman of the meeting, is of sufficient urgency to warrant consideration. Minutes: View the minutes text for item 12.