Agenda and minutes

Corporate Issues Overview and Scrutiny Committee - Thursday 27 March 2014 9.30 am

Venue: Committee Room 1A , County Hall, Durham. View directions

Contact: Lucy Stephenson 03000 269712

Items
No.	Item
1.	Apologies Minutes: View the minutes text for item 1.
2.	Substitute Members Minutes: View the minutes text for item 2.
3.	Declarations of Interest Minutes: View the minutes text for item 3.
4.	Minutes PDF 72 KB Minutes: View the minutes text for item 4.
5.	Quarter 3 2013/14 Performance Management Report PDF 178 KB Report of the Assistant Chief Executive. Minutes: View the minutes text for item 5.
6.	Customer Feedback: Complaints, Compliments and Suggestions Quarter 3 Report 2013/14 PDF 117 KB Report of the Corporate Director, Neighbourhood Services. Additional documents: Appx 2 OS Customer Feedback Report Q3 2013-14 , item 6. PDF 2 MB Minutes: View the minutes text for item 6.
7.	Forecast of Revenue and Capital Outturn 2013/14 PDF 168 KB (i) Report of the Assistant Chief Executive (ii) Report of the Corporate Director Resources. Additional documents: RES - Quarter 3 Revenue and Capital Forecast Outturn 2013-14 , item 7. PDF 195 KB Minutes: View the minutes text for item 7.
8.	Council Plan - Refresh of the Work Programme for Corporate Issues Overview and Scrutiny Committee PDF 282 KB Minutes: View the minutes text for item 8.
9.	Customer First Task and Finish Group - Progress Update Verbal update. Minutes: View the minutes text for item 9.