Agenda and minutes

Corporate Issues Overview and Scrutiny Committee - Tuesday 17 November 2015 9.30 am

Venue: Committee Room 2 - County Hall. View directions

Contact: Lucy Gladders 03000 269712

Items
No.	Item
1.	Apologies. Minutes: View the minutes text for item 1.
2.	Substitute Members. Minutes: View the minutes text for item 2.
3.	Minutes of the meeting held 28 September 2015 PDF 87 KB Minutes: View the minutes text for item 3.
4.	Declarations of Interest, if any. Minutes: View the minutes text for item 4.
5.	Report on the Council's use of powers under the Regulation of Investigatory Powers Act 2000 - Quarter 2 - 2015/16 PDF 94 KB Report of the Head of Legal and Democratic Services. Minutes: View the minutes text for item 5.
6.	Customer First Task and Finish Group Review - Update on progress against recommendations PDF 117 KB Joint Report of the Corporate Director Neighbourhood Services and Assistant Chief Executive. Additional documents: Customer First Task and Finish Group - Review report-Cabinet versions Appedix 2 , item 6. PDF 2 MB Appendix 3 table template-Fin , item 6. PDF 68 KB Minutes: View the minutes text for item 6.
7.	Q1 2015/16 Customer Feedback: Complaints, Compliments and Suggestions (including LGO reporting) PDF 83 KB Report of the Corporate Director Neighbourhood Services. Additional documents: Appendix 2 - Customer Feedback Report Q1 2015-16 - FINAL v2 , item 7. PDF 2 MB Minutes: View the minutes text for item 7.
8.	Children and Adults Services Annual Statutory Representations 2014/15 PDF 167 KB Report of the Corporate Director Children and Adults Services. Additional documents: Representations Annual Report 2014-15 FINAL , item 8. PDF 712 KB Minutes: View the minutes text for item 8.
9.	Corporate Issues Overview and Scrutiny Committee - Attendance Management Working Group Review PDF 158 KB Report of the Assistant Chief Executive. Additional documents: CIOSC Attendance Management Working Group - Review report. V2- jh final review , item 9. PDF 697 KB Minutes: View the minutes text for item 9.