Agenda item

To consider the attached independent analysis report by Proportion Marketing of the Phase 4 Better Health Programme engagement events.

Edmund Lovell from the Better Health Programme presented a report which provided details on the BHP Phase 4 engagement feedback analysis. There had been 12 public engagement events held between 10 October and 17 November 2016.

In total there were 212 attendees. Phase 4 asked attendees to discuss what factors were most important around Care out of Hospital and to look closely at the Care out of Hospital model of Care. The most common comments were around the importance of clear communication to the general public about any changes, where services could be found and to make assurances that ensure confidence in the new proposals.

The comments in phase 4 refined the key themes identified earlier in the engagement process and offered further evidence of the public’s views and priorities with which the BHP team could use in its own communication and consultation stage.

A further set of engagement events would take place in February 2017 as part of Phase 5 on maternity and children’s services. Details of the venues dates and timings for the Phase 5 events had been circulated to members of the Committee.

The Chair advised that not all Members had received the information on the upcoming events and requested that they be recirculated to all Members of the Joint Committee.

The Vice Chair asked about the table on page 23 of the report. Members were advised that the table was specifically related to out of hospital care.

Members were advised that information sharing was currently a problem and when a patient was admitted to hospital the hospital did not have access to patient records from the GPs and primary care services. If this information could be shared it could save a lot of time but also if the patients were unable to provide details the hospitals would have access to them.

The Vice Chair advised that transport to the hospitals was a priority, especially if services were being moved. Members were advised that during the consultation events this had been a re-occurring theme discussed all of them and that it had been noted. The NHS were in discussions with local transport providers.

Cllr M Ovens added that the larger hospitals such as James Cook University Hospital discharged patient’s right across the region to many Local Authorities.

The Chair advised that James Cook University Hospital had patients across 7 Authorities and the Mental Health Trust had patients across 12 Local Authorities.

Members were advised that the Sustainability and Transformation Plan (STP) would be looking at all the aspects that had been raised. Intervention was a key focus and it was important keeping people in their own homes and in the community to reduce hospital admissions.

The Chair thanked the representatives from the Better Health Programme for their report.

At the conclusion of the discussions it was

Agreed :

1.            That the information in the report be noted; and

2.            That information on the consultation events be circulated to the Members of the Better Health Programme Joint Scrutiny Committee.