Agenda item

The Committee received a joint report the Corporate Director of Children and Young People’s Services and the Director of Transformation and Partnerships, and a presentation from Keith Forster, CYPS Service Manager - Operational Support, which provided an overview of the first eight months since the implementation of the new case management system in Children’s Services (for copies see file of minutes).

Ms Evans commented on the transition into adult services with regards to SEND which was a 0-25 years old service and asked whether there were any issues with the way data was recorded.  The CYPS Service Manager confirmed that this was a complex area and whilst there was no single IT system across services, however, there was work ongoing and agreed protocols were in place with both services.

Councillor Jewell said from his experience on Adoption Panels, he had received feedback that there were some issues with embedding certain data into the new system.  The CYPS Service Manager confirmed that data was formerly stored on the old Social Services Information Database (SSID), which was a council designed and owned operating system which could be controlled and modified to suit the council’s need.  Although it was possible for Liquidlogic to operate in the same way, there was a process in order to tailor the programme.  A lot of the effort had been put into First Contact Services and there was an ongoing project with regards to Fostering and Adoption.

Councillor Coult asked for an update on the mobile working project. The CYPS Service Manager confirmed that it was difficult to provide a timescale because the pilot was to consider which services were able to adapt successfully to mobile working.  There were also areas which needed defining but if the pilot was successful, the programme would be rolled out in 12 months.

Resolved:

That the report be noted and a further update be provided in 12 months.