Citizens Advice County Durham is an independent body and registered charity, offering free, confidential, independent and impartial advice on a wide range of issues.
The Service aims to:
· Provide the advice people need for the problems they face
· Improve the policies and practices that affect people's lives
This means the Bureau we will provide free, independent and impartial advice to all who live, work or study in County Durham. It will campaign for change wherever it sees unfairness in the County and beyond.